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Privacy Policy

Osian Infotech Private Limited is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use,disclose, and safeguard your personal information when you visit our website osiansoftware.com or use our products / services.

1. Who We Are

  • Name: Osian Infotech Private Limited
  • Website: https://osiansoftware.com
  • Registered Address: Ground Floor, 2, Shirin Apartment, Javji Dadaji Marg, Grant Road, 
    Mumbai – 400 007. 
  • Current Address: 301, Arun Chambers, Next to Tardeo AC Market, Tardeo, Mumbai Central
    – West, Mumbai – 400 034.
  • Contact: contact@osiansoftware.com

2. What Information We Collect

  • Information you provide directly (name, email, phone, company, job title, etc.).
  • Comments / User‑Generated Content (including IP address and browser user‑agent).
  • Cookies and tracking technologies (IP address, device type, OS, browsing behaviour).
  • Embedded content & third‑party data (e.g., videos, images, external services).

3. How We Use Your Information

  • Responding to inquiries or support requests.
  • Providing, maintaining, improving, and personalising products/services.
  • Sending updates, newsletters, and promotions (if opted in).
  • Monitoring usage trends for performance improvements.
  • Enforcing terms of service or complying with law.
  • Preventing fraud or illegal activities.

4. Cookies and Other Tracking Technologies

  • We use cookies to remember preferences, enable login persistence, and improve user experience.
  • Analytics cookies (e.g., Google Analytics) help understand site usage.
  • You can manage cookies via browser settings, but disabling may affect functionality.

5. Data Retention

  • Comments and metadata are stored indefinitely to recognise follow‑ups.
  • Registered user profiles are stored as long as accounts remain active.
  • Personal data is retained only as long as necessary or legally required.

6. Disclosure of Your Information

  • Service providers and partners (hosting, analytics, email delivery).
  • Third‑party content providers (videos, images, social media embeds).
  • Legal or regulatory authorities if required.
  • Business transfers (e.g., mergers, acquisitions).

7. Where Your Data Is Transferred

  • Your data may be stored or processed in countries outside your residence.
  • We ensure safeguards via compliant service providers or contractual measures.

8. Your Rights

  • Restrict or object to certain processing.
  • Withdraw consent at any time.
  • Request data portability in structured format.
  • Contact: contact@osiansoftware.com

9. Security

 
  • We use technical and organisational measures to protect data.
  • No method of internet transmission or storage is 100% secure.
 

10. Children’s Privacy

  • We do not knowingly collect information from children under 16.
  • If data from a child is collected inadvertently, contact us for deletion.

11. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time.
  • Updated versions will have a new ‘Last updated’ date.

12. Contact Us

  • Osian Infotech Private Limited
  • 301, Arun Chambers, Next to Tardeo AC Market, Tardeo, Mumbai Central – West, Mumbai – 400 034.
  • Phone: +91‑22‑66662728
  • Email: contact@osiansoftware.com

Have Questions? Let’s Talk.

Drop us your query and our team will get back to you promptly with the answers you need.