Success Stories That Speak for Themselves
See how leading companies have solved real business challenges and achieved measurable growth with our solutions. These aren’t just projects – they’re partnerships that transformed entire operations.
About the Company
Tata Capital
Tata Capital Limited is a financial services company and a part of the Tata Group, one of India’s most respected conglomerates. Established in 2007, Tata Capital offers a wide range of financial products and services, including personal loans, business loans, home loans, wealth management, and investment advisory.
How We Transformed Tata Capital's Lending Experience
Tata Capital wanted to make personal and business loan applications faster and easier for their customers. Here’s exactly how we solved their biggest challenges and delivered measurable results.
How We Solved It
We mapped the complete loan journey through detailed user research, uncovering key customer pain points. Our team redesigned the interface for clarity, built intuitive workflows, and ensured regulatory compliance across every step.
The Roadblocks
The project needed to overcome complex regulatory requirements, high drop-off rates during loan applications, and integration with multiple legacy banking systems for real-time processing.
The Tech That Made It Work
We developed a responsive web application using ReactJS for speed and interactivity, integrated secure APIs for KYC and loan approvals, and implemented advanced encryption and authentication for compliance.
The Impact
Achieved a 35% drop in loan application abandonment, cut approval times from days to hours, and improved customer satisfaction through a simpler, user-friendly experience.
Key Factors
Maturity Marking & Alerts
Automatic monitoring of maturity dates for securities like NSC, KVP, insurance policies with proactive customer and team alerts.
Maturity Marking & Alerts
Automatic monitoring of maturity dates for securities like NSC, KVP, insurance policies with proactive customer and team alerts.
Maturity Marking & Alerts
Automatic monitoring of maturity dates for securities like NSC, KVP, insurance policies with proactive customer and team alerts.
Maturity Marking & Alerts
Automatic monitoring of maturity dates for securities like NSC, KVP, insurance policies with proactive customer and team alerts.
Maturity Marking & Alerts
Automatic monitoring of maturity dates for securities like NSC, KVP, insurance policies with proactive customer and team alerts.
Maturity Marking & Alerts
Automatic monitoring of maturity dates for securities like NSC, KVP, insurance policies with proactive customer and team alerts.
Solution
Tata Capital faced challenges with high drop-off rates in their loan application process and outdated user interfaces. We delivered a modern, intuitive digital lending platform that streamlined the application journey, integrated secure verification systems, and improved overall customer experience for faster approvals and greater satisfaction.
What Client Says about us
Voices that Inspire
Top-Notch Quality
The team understood user behavior and financial workflows, transforming our digital lending experience. Their detail, speed, and design made the process seamless. We’ve seen improved user engagement since launch.
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